Watch Return Policy
We stand behind our products and take pride in our reputation.
· Returns are accepted up to 30 days after the order date provided the watch is in brand new and unaltered
condition (unworn) with all original materials and booklets intact. Watches
showing any sign of wear or that have been sized (by anyone other than
Goldtime) cannot be returned for refund or exchange. Sizing your watch band by
a qualified watch store will not void the warranty of your watch.
· All returns are subject
to a $15 processing fee. This fee will be waived on watches returned for
exchange for an item of equal or greater value.
· If you suspect that your
watch may be somehow defective, please notify Goldtime immediately. Do not
attempt to repair the watch yourself or by anyone else.
· Watches with damage due to
abuse, misuse, owners neglect to follow correct operating instructions, or
water/condensation damage are not returnable.
· Defective watches (as
determined by Goldtime) will be replaced with the same model.
· Picture or description
inaccuracies on our web site or other advertising are not considered for
returns.
· Charges for shipping, gift
wrapping, rush processing, shipping insurance, and extra watch band links are
not refundable.
· Once you place your order,
we are unable to cancel your order and the terms of this return policy apply.
· Shipments that are refused
or returned to us as undeliverable will be processed as a refund according to
this return policy.
· Freight or other charges
for all returns will be the responsibility of the customer.
· All shipping and processing fees other than Ground Shipping are nonrefundable.
· Exchanges, repairs, or
other returns to customers will be shipped by the carrier and method of our
choice which may have shipping fees.
· All Clearance items are final sale and are non-returnable. · All returns must be
approved by Goldtime and a valid RMA (return material authorization) issued
prior to returning the watch. All packages received by Goldtime without a valid
RMA will be refused.
If you have any questions or
concerns, please feel free to email us at sales@goldtimejewelry.com or call us at
305-534-8897.
GOLDTIME
goldtimejewelry.com
531 Lincoln Road
Miami Beach, FL
33139
U.S.A
Thank you for shopping
with us!
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